Privacy Policy

This page explains how "THISISITUK Ltd", trading as "this is IT", collects, uses and protects personal data when you use https://thisisit.uk and how this website handles cookies, technical processing, security and acceptable use.

1. Who We Are

this is IT is the data controller for the personal data processing described on this page.

2. Information We Collect

Information you provide

You may provide personal data when you:

• contact us via email
• submit a contact form
• request information about services

This may include your name, email address, phone number, company name and anything you include in your message.

Information collected automatically

When you visit this website, certain technical data may be collected automatically, including (but not limited to):

• IP address
• browser type and version
• operating system and device type
• pages visited and referring website
• date and time of access, plus basic diagnostics

3. How We Use Personal Data

We use personal data to:

• respond to enquiries
• communicate regarding potential services
• maintain and improve the website
• analyse usage and performance
• protect the website and users
• comply with legal obligations

Our lawful basis typically includes legitimate interests, consent (where required) and legal obligation.

4. Website Infrastructure (Cloudflare)

This website uses Cloudflare for security, performance optimisation and content delivery. Cloudflare may process IP addresses and request metadata to protect the website and maintain reliability.

5. Business Communications (Microsoft 365)

Email communications are handled using Microsoft 365. Emails sent to, or received from, our mailbox addresses may be processed and stored within Microsoft systems, therefore subject to data processes under their own terms and policies.

6. Cookies and Similar Technologies

Cookies are small text files stored on your device. At the time of writing, this website does not intentionally deploy marketing cookies or cookie-based advertising trackers.

We may use analytics to understand website usage and performance. If cookie-based analytics requiring consent are introduced in future, this policy will be updated accordingly.

Third-party platforms (such as noted below in 7.) may set cookies under their own policies when you interact with links or embedded features.

You can manage cookies through your browser settings. Official browser guides:

Google Chrome

• Desktop, Android and iOS devices

Microsoft Edge

• Desktop PCs
• Android and iOS devices

Mozilla Firefox

• Desktop PCs
• Android devices
• iOS devices

Apple Safari

• macOS devices
• iOS devices

7. Social Media and Third-Party Links

This website may include links to third-party platforms and registers from our footer and trust section, including LinkedIn, Instagram, Companies House, the Information Commissioner's Office (ICO) and Blockmark Registry. Those external sites process data under their own terms and privacy policies.

8. Data Sharing

We do not sell or rent personal data. We may share data only where necessary:

• with service providers required to operate our website and communications
• to comply with law or regulatory requirements
• to protect rights, safety and security

9. Data Security

We apply proportionate technical and organisational measures, including:

• use of reputable infrastructure providers and managed services
• access controls for business systems
• security monitoring and basic logging for operational visibility
• keeping systems updated and using secure configuration practices
• reasonable protections against phishing and account compromise

No internet-based system can be guaranteed to be completely secure. If you believe you have identified a security vulnerability affecting this website or our services, please report it to security@thisisit.uk. This mailbox is monitored during normal UK business hours. We aim to acknowledge responsible disclosures promptly and investigate reported issues as appropriate. Please include sufficient detail to allow us to reproduce and investigate the issue.

10. Data Retention and Minimisation

We aim to collect and retain only the personal data needed to respond to enquiries, provide services, maintain records and meet legal obligations. Data is then securely deleted.

11. Your Rights

You have rights under UK data protection law, including rights to access, correction, deletion, restriction, objection and (where applicable) portability. Contact info@thisisit.uk to exercise your rights.

You can also submit a Subject Access Request (SAR) through the ICO's online form using sar@thisisit.uk as the contact point.

12. Acceptable Website Use

You must use this website only for lawful purposes. You must not:

• attempt unauthorised access to systems or data
• introduce malware, harmful code or security threats
• interfere with website availability or performance
• use the website or its content in a way that breaches applicable laws

13. External Content, Accuracy and Liability

We may link to third-party websites (such as noted above in 7.) and external support pages. We are not responsible for the content, security, privacy practices or availability of external sites.

We aim to keep content accurate and up to date but do not guarantee completeness or uninterrupted availability. Calculator figures on this website are estimates only and all pricing is exVAT.

14. Complaints

One hopes it won't come to this, but you can contact the ICO to make a complaint.

15. Updates

The latest version of this policy will be published here alongside updated date and time stamp.