IT Support / Architects, Engineers & Construction / London & UK
IT support for architects in London
this is IT is a London-based managed IT partner built around architecture, engineering and construction (AEC) practices. We keep your studio productive and your data protected, answering as real people by ticket, remote session or phone call and sending a London engineer to your desk when a screen-share won't do.
For architects
We get studios, deadlines and oversized files; at home in the everyday CAD, BIM and creative app stack and unflustered by office moves, hardware refreshes and new-starter setups.
For engineering & construction
We keep kit and connectivity dependable across office and site, set up cloud-first collaboration that follows the work between locations and protect projects and clients with security-first defaults.
Across London
Remote-first for speed with feet on the ground when it counts; quick to reach you from the City to the suburbs inside the M25 and on hand for AEC practices beyond London, right across the UK.
What our IT support covers
From the day-to-day helpdesk to the bigger moves, we look after the tech your practice runs on: responsive support with response targets sized to each incident, Microsoft 365 and cloud tooling, well-managed devices, dependable backups and a security baseline that lines up with Cyber Essentials, with advice whenever you need it.
A project rarely stops at the architect. The same team, on the same response targets, also handles IT support for surveyors in London and IT support for interior designers in London.
Not sure where to start? Estimate your IT support costs, read why practices choose us or meet the people behind it.
The parts general IT leaves to you
Model performance, workstation specification and Autodesk licensing are where a generalist provider runs out of road and where a practice quietly ends up supporting itself. We treat them as part of the job: Revit and BIM IT support for worksharing, central files and the storage underneath them and CAD workstation support for machines specified around what people actually open.
Alongside it, the parts a practice is judged on rather than thanked for: a security baseline that lines up with Cyber Essentials, backups sized to your project data and a yearly plan and budget you can put in front of the partners. Strategy and project work stand on their own: scope a move, a refresh or a migration with us without signing a support agreement first. We work with practices from a couple of people up to around a hundred, with the sweet spot near fifty and there is no minimum seat count or anyone to get past when something breaks.
Frequently asked questions
Do you provide IT support for architecture practices in London?
Yes. We're a London-based managed IT partner built around architecture, engineering and construction (AEC) teams, keeping your people productive and your projects safe, with help that comes from real engineers by ticket, remote session or phone call.
Which design and BIM tools do you support?
We work day in, day out with the core AEC toolset (the Autodesk suite, Adobe suite, Vectorworks, Twinmotion and Rhino) plus Microsoft 365 and the cloud services your studio runs on.
How quickly do you respond?
We aim to resolve within the hour, depending on the level of urgency and complexity of the issue.
Do you offer on-site visits across London?
Yes. We fix most things remotely because it's faster, but a London engineer can come to you when a screen-share won't do, anywhere inside the M25. Further afield, we look after practices right across the UK too.
Are you Cyber Essentials ready?
Our day-to-day setup is built to a security-first baseline and lines up with Cyber Essentials, so the controls that protect your data are there from the start, with guidance whenever a question comes up.
Do you support remote and hybrid working?
Yes: Microsoft 365 and cloud-first tooling sit at the heart of what we set up, so your team can work securely whether they're in the studio, on site or at home.
Do you work with practices of our size?
We work with practices from a couple of people up to around a hundred users, with the sweet spot near fifty. Per-person pricing steps down as the team grows rather than starting at a minimum seat count, so a six-person studio gets the same support, the same response targets and the same engineers as a sixty-person one.
Can you help us plan and budget IT, not just fix it?
Yes. You don't need a support agreement for it. We take on strategy and project work on its own, from scoping a studio move or a storage rebuild to a yearly plan and budget you can put in front of the partners. For practices we support day to day it is part of the relationship: what needs replacing, what is coming up for renewal and what next year realistically costs.
